Shipping & Handling

We're excited to get your personalized Journee into your hands! Here's everything you need to know about how we'll bring your journal from our creative space to yours.

Your Journal's Journey

Every Journee is uniquely crafted just for you. Here's what happens after you complete your personalization:

Your journal is created, printed and shipped with tracking within 2-5 business days
You'll receive an email notification when your Journee begins printing
Digital editions (PDF + EPUB) are emailed within 24 hours of completing your personalization quiz
We'll send you tracking information so you can follow your Journee's journey to you

Delivery Timeline

United States Shipping

Once shipped, your Journee typically arrives within 3-7 business days in the continental US. Physical journals ship via USPS with tracking.

International Shipping

For our friends beyond U.S. borders, delivery times can vary significantly due to international shipping processes and customs. Rest assured, we'll keep you updated every step of the way with tracking information.

Tracking Your Journee

We understand the excitement of waiting for your personalized journal to arrive! That's why we ensure you're informed throughout the process:

Receive a printing confirmation email when your journal begins production
Get a shipping notification with tracking details once your Journee is on its way
Track your package's journey through our shipping partners' networks

Questions About Your Shipment?

We're here to support you on your Journee! If you have any questions about your shipment, we invite you to reach out through our contact page. We'll be happy to help track down your package or address any concerns you might have.

Shipping details are subject to change as we continuously work to improve our service. Last updated: September 2026